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3.7 | 305 Reviews

23 cu. ft. Capacity Counter Depth 4-Door Flex Refrigerator with FlexZone (Stainless Steel)

Samsung RF23J9011SR

Available in 2 Color(s)

Features

  • Counter Depth - Sleek 36" Wide Design Adds Style and Allows for More Space
  • 23 cu. ft. Capacity - Spacious Fridge Provides Food Storage Flexibility
  • FlexZone - Versatile, Bottom-Right Door Can Be A Fridge or Freezer
  • Triple Cooling System - 3 Evaporators for Ultimate Freshness

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 28.875"
  • Energy Star Rated: Yes
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

See More

 
This 4-Door Flex energy-efficient, 23 cu. ft. capacity counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the refrigerator and help keep your perishable fruits and vegetables fresher, longer.
Counter Depth Design Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
23 cu. ft. Large Capacity Our 23 cu. ft.* large capacity 4-Door Flex refrigerator has enough room to fit up to 23 bags of groceries**. *Actual size is 22.5 cu. ft. **Grocery comparison based on each cubic foot of usable space equaling one paper bag.
FlexZone A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -9°F to 1°F *Among consumer-grade freestanding refrigerators.
Triple Cooling System This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first* *Among consumer-grade freestanding refrigerators.
Ice Master Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.
High-Efficiency LED Lighting LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.
Two Humidity-Controlled Clear Crispers Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.
Adjustable Shelf Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.


LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.


Power Freeze and Power Cool

Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.


ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Features

  • Counter Depth - Sleek 36" Wide Design Adds Style and Allows for More Space
  • 23 cu. ft. Capacity - Spacious Fridge Provides Food Storage Flexibility
  • FlexZone - Versatile, Bottom-Right Door Can Be A Fridge or Freezer
  • Triple Cooling System - 3 Evaporators for Ultimate Freshness
Key Features
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2EA
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex™
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Foldable Slide-in Shelf Yes
Automatic Ice Maker Yes
Freezer Features
Cubed and Crushed Ice Cubed/Crushed
Shelves 3 Slide Out
Power
ENERGY STAR® Certified Yes
Energy Consumption 680 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 42 1/4" D
Shipping Dimensions 38 1/4" W x 78" H x 31 5/16" D
Net Height without Hinge 70 3/4
Weight
Product Weight 352.7 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 28.875"

  • Features

  • Energy Star Rated: Yes
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

Energy Guide

Spec Sheet

Product Manual

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* Documents require Adobe Reader.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

67% of reviewers recommend this product.

2 Stars

Frosted over Ice Maker here too.

KEYE CHANG 7/5/2020

we bough this refrigerator in 2016 and seemed to work well for about a year and a half. all of the features are great the refrigerator looks good in our kitchen. one problem that we have started to have is that the icemaker will frost over and not produce ice. we have to go in there and remove the ice to get the ice maker to work again. this appears to be a common problem with samsung refrigerators and ours appears to be no exception.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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2 Stars

Icemaker Component Failed in Under 3 years

Dwight 7/3/2020

the wife liked the looks and features the refrigerator provided. no concerns to mention until the icemaker stopped making ice cubes a few days ago. compared to other refrigerators we owned, it looks like this refrigerator's icemaker component quality is of lesser quality since it failed to continue operating in under 3 years ownership and now require replacement. component failure at this point of this ref's ownership period was not expected. did not experience performance issues from previous refs, made by other brands, this early. we kept those refs between 10-15 yrs. i would have rated this refrigerator 1 star but since its nice looking, so i added the other star.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Poor Quality Stainless Steel

LINDA JAMES 6/29/2020

i have experience 2 dents in my refrigerator door with no idea how it happened. i am a single 55 year old women with no kids or pets. in all the years of owning a refrigerators with kids and pets i never had one dent in a highly used refrigerator. when the time comes to replace the rest of the kitchen appliance i will think twice about purchasing samsung. i have voiced my concerns with no luck to only be told it is cosmetic. did samsung ever think to approach their supplier to see if they purchased a product that was too thin or defective?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor Quality Stainless

LINDA JAMES 6/29/2020

the stainless dents easily. i have owned it for 1 1/2 years and have two dents that i have no idea how it happened. i am a 55 year single female with no kids or pets. i don't use the kitchen often. i had service come out only to be told it is cosmetic. i believe samsung has a supplier that is making the stainless too thin and/or defectively. i have other 15 year old stainless appliances in my kitchen that do not have one dent or scratch. i have been happy with samsung products in the past but will think twice about buying samsung to replace the rest of my appliances due to the poor quality of the refrigerator which was not cheap!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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1 Stars

Ice maker is a major flaw

WBNJ 6/21/2020

the icemaker is not well designed and cannot function as intended. the ice will freeze within the icemaker and prevent the mechanism from producing any ice. there is no easy fix for this and samsung is not supporting purchasers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great TVs...Horrible Refrigerators

Magoo853 6/9/2020

the overall fridge is just okay but paired with this ice maker it is not useable. it worked fine for the first few months until the ice maker started freezing over, which was fixed by chipping away the frost. now it will not even make ice even after defrosting and following all of the guides. if you do not want to use the fridge for ice then it will be an average product for you.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Shouldve listened to reviews

Mike 5/25/2020

i only buy samsung because its a brand i trust....not so much now :( low temperatures in freezer despite "power freeze"; ice cream stays soft. ice machine does not work. unit not even one year old.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Ice maker disaster

Stacyf 5/22/2020

icemaker problems started months in. $600 on service calls and samsung knows this is a problem. not fixable. im told the next repair will be $450 and no promise it will fix the freeze up problem
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
2 Stars

Ice maker ruins an otherwise solid design

G Lo 5/20/2020

a nice fridge...for 18 months. ice maker started freezing up every few days, requiring a tedious and painful process to get it working again. repaired nov 2018 - issue returned. waste of $thousands.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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2 Stars

Ice maker freezes and loud noises

Stacy 5/20/2020

the ice maker has been freezing up and i have used the instructions on how to fix the issue numerous time but it just keeps coming back.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Icemaker has been an ongoing problem

Lzelene 5/15/2020

the ice maker has been a problem since we purchased five years ago. very dissapointed. samsun should take accoutabilty for this and replaced my refrigerator or give me my money back.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bring Back Old Fridges

Frank 5/14/2020

after a remodel about 1.5-2 years and decided to buy the "best" appliances. however, this appliance has been a nightmare not keeping things cool and essentially not doing its job.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great Refrigerator with a Truly Horrible Icemaker

RandomChill 5/14/2020

i absolutely loved this fridge for about 6 months outside it's warranty before the icemaker started freezing up (and dripping water). first every few months and now every few days.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Ice maker freezing over.

Michael Lee 5/12/2020

ice maker has been a headache with this refrigerator since i purchase this years ago. replace all the parts and sealed the sides with silicone as instructed and still the same.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awsome fridge

Slayer1911 5/8/2020

we got this fridge a few weeks back and absolutely love it. it looks great and the option to use the flex zone make it even better!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Buyer Beware!

Unhappy Housewife 5/6/2020

purchased about 3 years ago. after replacing the icemaker twice, we still cannot get it operable. has done nothing but freeze over for the past 2 years. it is also a very noisy appliance.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dissapointed with Samsung appliances

Nomoresamsung 5/1/2020

ice maker constantly freezes over every couple of weeks requiring me to turn off till it defrosts. it's not the type of quality i expected after spending nearly $3000 on the refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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1 Stars

Ice maker

Trish 4/26/2020

the ice maker freezes up every 3 to 4 weeks and has to be defrosted. i had sent an email to samsung and never heard back from them.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Ice Maker Needs a Make-Over!

JoyJoy 4/15/2020

they freeze up all the time, doesn't produce enough ice, and has to reseal the ice maker
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Keeps food fresher longer!

ATXDave 4/14/2020

Bought this refrigerator a month ago and have never been happier with one.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
4 Stars

Looks beatiful

Susie Q 4/14/2020

I bought this a couple months ago and it looks great. I feel that there is not quite as much space as other refrigerators I have had. I do like the drawers inside. It does help keep things organized. I would recommend this to someone who did not have a large family.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Beautiful and flexible

justindk 4/13/2020

I'v ehad the fridge for almost a year now. It works flawlessly, love the temp adjustability, especially the flex-zone door. It can make this have the capacity of a regular fridge even in counter depth.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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3 Stars

Beware the ice maker!

bellasmom 4/13/2020

Generally, I like the refrigerator, however, when I try to use the ice maker, it does not work right. The ice, never comes out in cubes, and the ice chips fly out all over the place and fall over the floor. Every time I have to wipe up my wood floors with the small ice pieces.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Darlene 4/13/2020

I boight this a couple months ago and I'm on love with love the two doors on bottom for the freezer. It has so much room
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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1 Stars

If there are other options, DO NOT BUY!

John 4/10/2020

the flex zone freezer does not freeze. the ice maker does not make ice. it is unbelievable how the ice gets stuck in the machine and jams. contact me for more information.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy

Arran 4/8/2020

the ice maker is total junk. it jams up constantly and if any ice get caught in the drop chute you get good amount of water next time yiu go to get ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful design, easy to operate.

Texanbuddy 3/29/2020

I bought this refrigerator in November 2019. It has been working fine since. I like the refrigerator a lot. If I could recommend improvements, I would say: 1- Increase the ice compartment 2- It needs to make ice faster.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Exactly the Features We Wanted and Great Space

Cali 3/26/2020

We purchased this Refrigerator in May of 2019 and so far it has met all of our expectations. Since we already have a standalone Freezer we wanted to maximize our refrigeration space and this appliance works perfectly. Water on the door works great. Flexible shelving, and drawer space helps to keep everything organized. We are very happy with our purchase. It is also super quiet.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great looking refrigerator

Consumer1 3/26/2020

I bought this 2 years ago. This refrigerator is the best in terms of functionality (the flex ) never had problem with ice maker or leaks. The design os sleek and it fit or kitchen. Hope it lasted. But samsung has great customer service and offered replacement
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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4 Stars

Great design but still room for improve

FirstSamsunguser 3/26/2020

I bough this refrigerator when remodel my kitchen, it look great and I receive a lot of comment. So far it run quietly, barely hear the compressor and fan run at night. Ice maker working with amount of ice produce as expect. The only complain is the lever at water/ice dispenser is already have a lot of surface scratch either cause by finger nails or ice cube drop. It is ONLY in use for 6 months! Samsung make this part of low grade plastic then coated to look like stainless steel, I suggest use better material to eliminate this problem.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

No Issue

Tina H 3/24/2020

i've owned my fridge for 5 months. no problems, works beautifully. no leaks, no freezer issues, etc. love the flex space, there if i need more freezer if not, use it as a crisper!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker freezes up every 2 weeks

frozen again 3/14/2020

the ice maker apparently has a fatal design flaw. . it never stops making ice when its full and it just continues to make ice until it freezes up the enter ice making unit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy

Gary 3/3/2020

worst fridge ever. ice maker lasted only 13 months. have to pull out fridge every month and clean out the condensors. would not recommend
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

FIRST IMPRESSIONS - GREAT FRIDGE

LARRY 2/10/2020

nicely built, well designed interior space, interesting concept - 4 doors. (makes for very useful lower freezer). quiet running
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Maker Nightmare

kfrankenfield 2/6/2020

not worth the $$. ice maker started freezing up after 2 years. we have to turn ice off & defrost every 2 days now. leaks water out of the dispenser too. love the french door design, but not worth it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Icemaker Issues

JROON 1/27/2020

ice maker jams almost daily from day one. came to this site to look at other reviews. my fear was confirmed, almost every review has a comment about the ice maker not working properly.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible Ice Maker

kets 1/22/2020

6 months after purchase ice maker starts freezing, no ice. icemaker replaced. same thing with 2nd ice maker. 1x a week use blowdryer. been doing this every week for more than 6 months.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Really liking this fridge

kissthefrog 1/19/2020

we have 7 months with this fridge so far and it has been problem free. great design and the flex zone feature is nice.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Worst refrigerator I've ever purchased

Island girl 1/6/2020

ice maker quit working after two years, and now the fridge won't cool. its only 3 years old! horrible product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not Buy

leiv2020 1/3/2020

terrible - do not purchase - ice tray completely broke 13 months after purchase
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker is horrible

GuyboR 1/3/2020

i've had nothing but problems with the ice maker since about month 6. ice gets stuck on the side and then jams. i know they say dont use a hair dryer to thaw, but what other option do we have.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker

Woody4 12/30/2019

the ice maker in this fridge is the worst ive ever owned and for what i paid for this fridge one would think it would work had the ice maker replaced a year ago and now it needs to be replaced again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

OK overall design, poorly designed ice maker

Thanirs 12/7/2019

our ice maker keeps freezing up and stops making ice. this seems to be a common problem with this refrigerator. i wish i had seen these reviews before my purchase
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker issues

Trish 10/31/2019

once a month i have to use a hair dryer to defrost my ice maker. i have used the silicone caulk to seal any moisture leak areas to no avail!!!!!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker

Expleber 9/14/2019

same, ice maker freezes, then breaks. i use the icemaker to "hold" the ice i make in the freezer compartment
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Nice Product

LOkyee7846 8/31/2019

overall nice product. i wish it has more functionalities in terms of water temperature controls on the bottom level.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best Fridge Ever!

AndeeLK 8/27/2019

couldnt be happier with this fridge. the best part is the flex drawer where you can choose freezing or just cooling. everyone that comes over has something cool to say about it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Yet another icemaker problem

raku 8/26/2019

the icemaker area frosts over which eventually stops the ice machine. as noted in reviews, samsung will not cover this systemic design flaw repair if out of warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible Design

n1245 8/24/2019

just after 1 year of purchase, the ice maker went out due to a design defect. now the fan is making a loud noise. i"m afraid the whole thing will go out next and it's not even 4 years old.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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2 Stars

Owned a full year - 2 painful flaws

Calhen 7/31/2019

smudge proof? i've had stainless before with no issues, but i'm constantly cleaning this one. ice maker leaks and freezes/jams often. tech told me i had to empty/thaw/clean monthly to avoid this.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value