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3.4 | 459 Reviews

23 cu. ft. Capacity Counter Depth 4-Door Flex Refrigerator with FlexZone (Stainless Steel)

Samsung RF23J9011SR

Features

  • Counter Depth - Sleek 36" Wide Design Adds Style and Allows for More Space
  • 23 cu. ft. Capacity - Spacious Fridge Provides Food Storage Flexibility
  • FlexZone - Versatile, Bottom-Right Door Can Be A Fridge or Freezer
  • Triple Cooling System - 3 Evaporators for Ultimate Freshness

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 28.875"
  • Energy Star Rated: Yes
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

See More

 
This 4-Door Flex energy-efficient, 23 cu. ft. capacity counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the refrigerator and help keep your perishable fruits and vegetables fresher, longer.
Counter Depth Design Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
23 cu. ft. Large Capacity Our 23 cu. ft.* large capacity 4-Door Flex refrigerator has enough room to fit up to 23 bags of groceries**. *Actual size is 22.5 cu. ft. **Grocery comparison based on each cubic foot of usable space equaling one paper bag.
FlexZone A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -9°F to 1°F *Among consumer-grade freestanding refrigerators.
Triple Cooling System This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first* *Among consumer-grade freestanding refrigerators.
Ice Master Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.
High-Efficiency LED Lighting LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.
Two Humidity-Controlled Clear Crispers Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.
Adjustable Shelf Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.


LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.


Power Freeze and Power Cool

Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.


ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Features

  • Counter Depth - Sleek 36" Wide Design Adds Style and Allows for More Space
  • 23 cu. ft. Capacity - Spacious Fridge Provides Food Storage Flexibility
  • FlexZone - Versatile, Bottom-Right Door Can Be A Fridge or Freezer
  • Triple Cooling System - 3 Evaporators for Ultimate Freshness
Key Features
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2EA
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex™
Color Fingerprint Resistant Stainless Steel
Number of Doors 4
Depth Counter (Under 30")
Refrigerator Features
Foldable Slide-in Shelf Yes
Fingerprint Resistant Finish Yes
Automatic Ice Maker Yes
Freezer Features
Cubed and Crushed Ice Cubed/Crushed
Shelves 3 Slide Out
Power
ENERGY STAR® Certified Yes
Energy Consumption 680 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 42 1/4" D
Shipping Dimensions 38 1/4" W x 78" H x 31 5/16" D
Net Height with Hinge 70"
Net Height without Hinge 70 3/4"
Width 35 3/4
Weight
Product Weight 352.7 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 28.875"

  • Features

  • Energy Star Rated: Yes
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

Energy Guide

Spec Sheet

Product Manual

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

58% of reviewers recommend this product.

1 Stars

Biggest lemon I've ever purchased

Arran 3/10/2022

i would give this appliance negative stars if i could. i've had the refrigerator for several years and have spent more than $1,000 trying to repair the icemaker that has been an issue since we got it. it's now the fourth or fifth time that it's stopped working. not to mention the doors have never lined up properly. i had been replacing my kitchen appliances with samsung products but that's done after this experience.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Leaks and ice maker is terrible

Allyson 2/21/2022

the ice maker does not make ice but instead drips down to the bottom of the fridge where is freezes and creates mold and a very large sheet of moldy ice. it will even drip down to the sides of the freezers and make ice sickles in the freezer doors.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Its a Lemon

BobB 2/17/2022

thank god i bought a 10 year warranty. you will need it. they have been to my house 6 times already to fix the ice maker. its unfixable. i'm halfway into my 10 year
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Clicking/Vibration Noise That Drives You Crazy!

GtmA 1/19/2022

we have had this refrigerator for less than a year now. few months back, it started producing a distinct vibration/clicking noise. it's loud enough that you cannot ignore it. these repair folks from a 3rd party repair center made 4 visits to our place for the same issue - they couldn't find/fix anything and then started demanding $140/visit for the issue though it hasn't been fixed - finally samsung saw the videos of the clicking noise and decided that it's normal to have this kind of loud noise coming out of your refrigerator as if we are crazy and been calling samsung customer care for fun so that we can have these 3rd party repair folks show up at our house multiple times in the middle of a pandemic. never buy this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

TERRIBLE PRODUCT AND COMPANY

JDLUVVA 1/14/2022

the ice maker has never worked properly. there is a class action law suit on this. you cannot clean the drawers - really bad design
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Failures

Shop Right 1/5/2022

I purchased this refrigerator and had 3 reoccurring problems with the ice maker. It was determined that the problem could not be fixed. I would not recommend this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

+1 on Worst Refrigerator Ever

DrCheezie 12/23/2021

as others have said, the ice maker freezes up every 3 months or so... we've had it repaired / replaced several times to no avail. the only thing that has worked for us is (1) removing the ice maker basket by pulling it straight out, (2) putting towels in the bottom of the ice maker, (3) using a spray bottle of hot water to melt the ice inside the ice maker and (4) dry it all off and reassemble. in the last week, two new problems! the ice maker is now frozen so solidly that i can't even remove the basket (so it's now totally unusable). and this morning i opened the right hand upper door and the door literally fell off onto my shoulder! the metal hinge at the top of the door literally broke apart (see photos).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Lasted only 4 years

tomm 10/22/2021

was a fine fridge. until it wasn't. sealed refrigerant system failure after only 4 years. expected better.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NEVER buy again

Lmendes 8/23/2021

we have had this refridgerator fro about 4 years now. we have had the faulty ice maker fixed three times with repairmen actually telling us that this model's ice maker is a lemon and everyone is having problems with it. we had resorted to "ice picking" the frozen parts of the ice maker that was preventing the release of the cubes. now we have just given up on it. totally worthless. now all the cheap plastic storage bins that line the doors have all cracked. one is completely broken in half and i have to now order a replacment. what a joke. dont buy this refridgerator. definitkey not worth the money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ice Machine design

enpointe 7/30/2021

i really love this refrigerator but hate the ice machine. the interior of the refrigerator gives me lots of storage options. the freezer has amazing storage with how it is laid out. but like most folks i'm having constant issues with the ice machine. it forces me to move all my food to coolers, shut off the machine and open the doors to allow the ice maker to unfreeze. it use to only happen every 6 months but this summer it's been constant. i just did it a few weeks ago and now the water line appears frozen and i'll have to do it again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

ehh

Coolguynini4 4/14/2021

its good and bad some times the ice maker does not work.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
1 Stars

Worst Ice Maker in the industry

NoIce 4/6/2021

less than 3 months, we started having issues with the amount of ice being made. ice was getting stuck on the way out of the tray. dripping water out of the tray began creating an ice build up on the bottom of the ice machine. ice would form all the way up to the ice tray and prevent anymore ice from dropping into the dispenser.went back to lowe's, the salesman told me that samsung and lowe's both know about the defective ice maker but they continue to sell them without telling their customers about the known issue. want my money back!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

SAMSUNG ICE MAKER BROKEN AGAIN

kgvikes 4/4/2021

we've had the frozen ice maker issue since day one of owning this samsung refrigerator. it has frozen up since we've started using it. we purchase the extended warranty and the warranty company has come out three times to replace the ice maker. each time this did not fix the issue. samsung has zero answers for the issue. i gave up on samsung. still have the refrigerator but we have to use ice trays. what a joke. it's also part of a class action lawsuit now. samsung should be ashamed. do yourself a favor and select a different brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy it!

Srbfl 3/29/2021

My initial comment was not permitted and deleted. So I will keep it simple. Do not buy.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Maker is AWFUL

Easter 3/23/2021

i was so excited to get this fridge, it was what i had dreamed of having. but then the icemaker decided to freeze up. it freezes up at least once a month for us. to make matters worse , it was out of warranty before we even bought, which makes no sense to me. we purchased this at lowes in 12/19 and it says the warranty expired 3/18. not sure how that becomes possible. i am a huge samsung product person, all my appliances , phones and tv's are samsung but i will never again buy a refrigerator from them. from what i understand it is not just this model it is all of their refrigerators. save your money, dont buy. i regret everyday!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst experience I've ever had

Melisa 3/12/2021

bought product&compressor&ice maker died after 5 yrs.no warranty coverage although well known issue w/model part of class action lawsuit.pd $140 to horrible service contractor to look@issue&that is literally all he did.knew exactly what issue was w/out having to look @anything except for iced over ice maker.he then called supervisor&talked to him for over 15 minutes, standing outside on deck, speaking language i couldn't understand.said it would cost 600 + to repair.when asked what + meant, said for any other issue found.he wasspecifically called because ice maker was frozen&top of fridge not cooling.then called to set up appt to fix&told 600 is only for ice maker.i've wasted 140&addt'l cost of $600 looming, w/out any conf it will be fixed w/out having to pay more$$for cooling issue
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Yeah, that ice maker is a deal breaker

DennisP 3/8/2021

like many other reviews, the ice maker in this unit (and others evidently) fails consistently and ruins what otherwise is a promising design. not worth the headache one bit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker

Lori 2/28/2021

like others, i've had nothing but problems with my ice maker. it either freezes up or melts all over my fridge. there should be a recall.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worse fridge

Omar 2/9/2021

the worse experience and the most draining fridge finically i have ever had, samsung is expensive and people pay becuase of quality but this is the worse fridge i have ever owned, the compresor has gas leak, i paid 3 different technicin and i paid 3500 for this product, its only 3 years old. i called samsung they said they cant do anything without recipits but who keeps proof of purchase for 3 years even tho the compressor has 10 years warranty but u gotta keep the papers, other companies and brands give u code to register anyways just buy different brand not worth then pain and suffering i suffered socu wont have
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Repeated Ice maker Failure

DrBmK 1/12/2021

as much as i may like the styling and design of this refrigerator, it gets 1 star from me. in houston, texas, having ice is important in this mostly hot climate. the ice maker has been defective since day one; although this is a known issue, it has still not been properly fixed. it simply does not work without constant manual defrosting of the ice maker. constantly a dam of ice from day 1.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Excellent Design, bad ice maker

Junemanus 1/5/2021

this refrigerator has an excellent design, good refrigeration, good features, but unfortunately it has a badly malfunctioning ice maker, which ruins the usefulness of it. please find a fix for it and replace the ice makers in this model.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Refrigerator died after 2 years

Jsalk 12/29/2020

refrigerator died after 2 years. called samsung, the took 2 weeks to get a technician in. the first one said it was a sealed system problem, covered by warranty. took another week to get the sealed system technician in. he said that the sealed system is contaminated by compressor. samsung would replace or refund. he called samsung and they said fix it, becausea apparently its a new directive. i heard the technician say that's crazy. so now i'm am stuck with a flawed refrigerator that cost $3000. i will also put a review in costco where i purchased this machine. if this is the way samsung treats theur custmooers, please donkt by their appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible Experience

Mopowerdave 12/29/2020

our home is filled with samsung products. we have had to nightmare fridges. top of the line, over 3k models. we have been without a fridge for over a month. picture no fridge during thanksgiving and christmas. this is the 3 rd visit to fix it. sadly its as if nobody cares. add a dis abled child to this fun. i am still waiting to see what they will do about the food we lost. my wife is livid... it should have been written off by now
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker / water dispenser

Frustrated in HSV 12/29/2020

refrigerator is less than 2.5 years old. ice maker has failed twice. first time it was in warranty. terrible design if it is going to fail every year. customer service is horrible as well. waited over an hour to speak with someone, finally gave up, not to mention the incredibly annoying message that was repeated over and over saying "please stay on the line we will be with you." will never purchase samsung refrigerator again. i would not recommend this product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Looks nice, horrible ice maker

JenJenWA 12/19/2020

we have had problems with the ice maker on this refrigerator since it was in our home only 2 months. its now completely unusable. we had warranty service and it worked for a week. the ice maker freezes up constantly and becomes a huge chuck of ice. samsung won't repair it again because we are out of warranty. this is a widely known issue with this ice maker and samsung won't repair and stand behind their product. i guess its time to file a bbb complaint.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Beautiful and great looking, but...

oldsnakebite 12/9/2020

refrigerator works great and looks great, but the ice maker is the worst. enough ice for about two people. i will keep it until it will not run anymore, but i would not buy this one again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Wish I would have known !

Shake my head 12/7/2020

I bought my refrigerator 11 months ago. Overall it has been great, but the icemaker stopped working. After going round and round with there customer service at least a dozen times, I was told I was outside there service area and they couldn't help me. In addition the stainless steel front dent very easily, My wife opened the door to the refrigerator as I turned around with a cardboard box and it dented the door.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Pretty but hate the ice maker

Fromfort 12/3/2020

we have had this flex frige for 2 years and the refrigerator has been just fine. however, the ice maker freezes up all the time. the only fix is to get a hair dryer out to unthaw the unit and then wait a few weeks until it does it again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Bad icemaker

Palmerdad 11/24/2020

like others, we have had trouble with the icemaker from early on. it's not well insulated in the refrigerator and it slowly accumulates heavy frost build up until it freezes the ice dispenser from dropping it's ice cubes into the compartment below. in order to remedy this you have to take the icemaker apart and remove large ice chunks manually with ice pics, towels, and eventually even a hairdryer. previous samsung models had a manual defrost code that could be triggered occasionally to keep this from happening but with this model it is supposed to be automatic. the problem is that it doesn't appear to operate correctly and since there is no way to trigger the defrost manually it just builds up until the whole machine is frozen shut.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Love the refrigerator, except Ice maker issue

ejdavis 11/22/2020

love this, but ice maker has a defect....they wouldn't stand by it and now they are because of a class action law suit...the fixed in early october, but 1 month later the same issue..frozen ice cubes in back blocks ice maker...another call to them today.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

ICE MAKER is Worthless junk

Sandy 11/20/2020

love refrigerator - hate ice maker i was so excited and pleased with my refrigerator for over a year. purchased june 2019. started having trouble with the ice maker late august 2020 and it is only getting worse. water is dripping from the ice maker and doesn't produce more than a full glass of ice a day. now i can't even remove the ice bucket because of the ice build up inside and i cont. to clean the mold off of the gasket on the door that seals the ice maker. lesson learned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Doors are rusting after only one year.

Jane 11/18/2020

i loved the refrigerator that i have had for only one year until i just noticed that all four doors are beginning to rust! it's supposed to be stainless steel but that shouldn't rust. something isn't right! i am contacting support to see what they say.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Lexie 11/13/2020

I am very happy with my purchase. Love the fact that I can use one side of the freezer as a fridge.
Originally posted on Samsung.com

Yes, I recommend this product

4 Stars

Love the space on top for refrigeration

Championpoodles 11/12/2020

This refrigerator has a flexible freezer/refrigerator on the bottom. One of the compartments can be used as either a refrigerator or a freezer. The ice maker did leak at first, but Samsung sent technicians that repaired it with no cost to us.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Would love if not rusting

Lhenn64 11/12/2020

This refrigerator has been great in all ways except one...its beginning to rust along the right, door trim in the front and bottom, left door. Really hoping it doesn't get any worse. I use only stainless steel cleaner.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love this Fridge

coppercoin 11/12/2020

This fridge has four doors with the freezer on the bottom. There are drawers in the freezer so it is easy to keep everything organized. The top two doors are the fridge and the door holds a lot of things including milk. The only issue we have had is that the ice maker is in the fridge portion and sometimes it will drip. But overall we love it. This is my second samsung of this style. We had to leave our first one behind when we sold our house.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Value

 
5 Stars

Love the flexibility and functionality it provides

Samsung Enamored 11/12/2020

Features I like: - Counter depth - The French door access to the main refrigerator when needed or 1 door access when that is sufficient - The flex compartment is fantastic; providing extra refrigerator space if needed or the use as freezer space - Also the adjustable shelves and door compartments Plus the sleek front panel and recessed door opening handles; gives a very classy appearance. - Oh, did I say I am extremely pleased with this purchase? !!!! -
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Everything's working great

Don90 10/28/2020

I bought this fridge to replace my old fridge that died. Able to get the fridge I wanted quickly.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Samsung flex counter depth

Deeunichic 10/26/2020

Fridge is actually quite nice and sleek. Love that it is counter depth. I did some research on the issue with the ice machine freezing over. The top was to slightly adjust the front legs higher than the back. so far, so good. The benefits of having the ice maker in the fridge, rather than in the freezer, is the taste of the ice cubes. They are as close to restaurant style cubes as you can get. I no longer taste all of the foods from the freezer! Really nice fridge thus far! 4 stars as fingerprints still occur quite easily.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great Refrigerator unless you want ICE

MajorMac 10/26/2020

the overall performance of the refrigerator has been good. the major issue has been the ice maker - it worked for the first couple of weeks and then has not worked since. going on 5 years now. we have filed multiple warranty service calls - no less than 4 for the ice maker. ice maker constantly freezes over and becomes one giant block of ice. will not make ice cubes or crushed ice. we have had a couple of technicians come out, to repair the issue, and each time the ice maker works for a couple of days and then becomes a block of ice again. and of course as soon as our warranty expires we get word that there is a replacement unit to fix our issue. and it is a total replacement of the ice maker - go figure - spend more money to get it to work. our advice - stay away if you want ice
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Alright stop, collaborate and listen

Ice Man 10/24/2020

ice maker takes up valuable space that could be used for: 1. additional storage 2. an ice maker that actually works. 3. jimmy hoffa's remains.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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2 Stars

Poor quality materials

David E 10/19/2020

after 6 months normal kitchen use, this fridge turns out to be a disappointment that i regret buying. i originally bought it for the flexzone system, and this is indeed a useful feature and a big positive. my problem is with the quality of the stainless steel. the steel is so thin that the fridge picks up dents like no appliance i have ever had experience with. i don't know whether it's only the quality of the steel or a design fault in the way the steel is wrapped on the door with inadequate internal backing. the denting happens even with the fridge in an unexposed location and everyone trying to be really careful. i'm thinking it won't be many months before i can't stand to look at all the dings anymore and the fridge gets relegated to the garage.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Great refrigerator, ice maker is junk

David 10/8/2020

this is a great refrigerator. i love having the flexibility of three refrigerators in one. however, the ice maker is a piece of junk. i have had the unit for 3 years. the ice maker has been replaced 2 times and i am awaiting the for the third replacement to be done next week. it keeps freezing up, the auto defrost does not work and the whole thing is a block of ice right now. i am happy that i bought a 5 year extended warranty from lowes but am worried what will happen in two years when it expires. this is one of the most expensive units out there and it should not have an ice maker made by lego.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Not Stainless Steel! Not fingerprint resistant

NapaMatt 10/2/2020

This refrigerator shows more fingerprints than a standard Stainless steel refrigerator. They are also harder to remove. When we used a wet rag and more elbow grease to try and get them off the Metal was easily scratched. Real Stainless would never scratch so easily. Samsung has refused to do anything about our issue.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Plenty of room

Hoss 9/30/2020

this refridgerator has a ton of room. We've always struggled with room for all the leftovers and groceries but this holds it all. The only downfall is the ice maker is a bit too small so we have to keep another bag of ice in our other freezer.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Dents very easily, not finger print resistant

Lee Dardis 9/21/2020

leaked water from day one. called for a service. turns out the cable harness to the door was routed wrong and was pinched in manufacturing. they replaced the door and we lived with crappy ice and condensation forming in the fridge. after many months i have realized that the service person forgot to put the seal on the door they replaced! also, the fridge dents super easy. it also was indicated that it was fingerprint-resistant. it is not and actually shows more fingerprints than any other stainless steel appliance we have.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

L-E-M-O-N

Gizmo55 9/17/2020

within a year i had to have old condensers replaced. then the next year one of those condensers had to be replaced again. now it started making funny noises and then first the freezer stopped working and now the entire refrigerator. it's not under warranty now and i really don't want to put more money into itas i have no faith it won't keep breaking down. do not buy this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

ice maker repeatedly breaks

kerryparis 9/16/2020

don't buy this. the ice maker freezes over all the time. i've already had it repaired once for $500, and it broke again soon after. every few weeks i have to remove the ice bucket and either use a hair dryer and/or long wooden spoon to remove the ice, melting and hacking away at it. and thats only if i remember to do it every few weeks. if i don't stay on top of it, the bucket will not come out at all, as it becomes frozen in place. that's when the real fun starts and i have to unplug the refrigerator, remove all contents to a cooler, and defrost overnight in order to remove the bucket. it is a shame because it is a beautiful refrigerator, but i refuse to pay another $500 to fix it again
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Love it!

AHHAKOHDA 9/10/2020

I bought in July 2020. So far so good! Just love it! Hope nothing will be unpleasant in future
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Almost the best fridge

Ginger 9/9/2020

i actually love this refrigerator!! the bottom right side can be a refrigerator or more freezer space. we use it as more refrigerator space and keep it just above freezing. so our milk and beverages are always super cold. unfortunately the ice maker they put in this fridge is crap!. we've had this fridge since november of 2017 and had nothing but issues with the ice maker freezing up. it's really too bad. you would think the company would back up their products. i've read quite a few reviews of customers with the same complaints on this refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

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Value